Alert Notification

Our alert notification systems are perfectly designed to provide accurate alerts through intelligent filters, ITSM tools, severity levels, escalation paths and much more. We offer businesses automated alerts through push notification messages, Emails, SMS, and directly through the dashboards and monitoring consoles. We also offer integration and collaboration tools like Slack, Microsoft Teams and other third-party ticketing platforms so that your team can take instant action without wasting much time on switching platforms. We here at Microviq IT perfectly aim to keep your businesses informed, responsive, and protected around the clock. We provide you intelligent early warning system that helps you in keeping your operations.

Real-Time Infrastructure Monitoring

Microviq IT comes up with advanced alerting capabilities that can be perfectly integrated with infrastructure monitoring. Whether it is about on-premise networks or it is about cloud deployments, or hybrid environments, our alert systems can be easily embedded into every layer of the tech stack. It not only ensures the instant triggering of the alerts when the time thresholds are breached but also ensures seamless operations. From malware infections to hardware malfunction, from memory overload to sudden drop in system performance, we at Microviq IT offer comprehensive alert notification that ensures users capture their issues instantly and prevent downtime and disruption.

We at Microviq IT feature intelligent monitoring systems that leverage historical baselines, trend analysis, custom thresholds and much more for differentiating between actual anomalies and minor fluctuations. It is the best assistance for the teams that makes it easier for them to focus on real, actionable alerts. Our comprehensive notification systems categorise the alerts into different levels, including critical, warning and informal, automatically. 

Multi-Channel Alert Delivery 

Microviq IT comes up with comprehensive alert notification services that offer multi-channel communication options and hence ensure businesses do not miss any critical alerts. We offer different types of alert notification options to businesses, such as SMS and email alerts, in-app notifications, automated phone calls for critical alerts, push notifications to desktop and mobile devices, and alerts via messaging platforms like Slack and Microsoft Teams. API integration with incident management system, etc. The notification services make it easier for your team to stay connected always, regardless of their location they are working.

Customisable Alert Triggers and Escalation Rules

Workflows and priorities are different for different organisations. Microviq IT offers customisation of alert policies that ensure businesses are perfectly aligned with your business processes. Our system makes it easier for businesses to know what triggers the alert, who is receiving it, when and how it is sent and what happens if the alert isn’t acknowledged. This level of absolute control offers businesses the ability to act fast while maintaining accountability throughout the chain of command.

Automated Response and Remediation Workflows

Microviq IT comes up with alert-driven automation services for reducing manual workload and speeding up the resolution. We offer businesses the facility of connecting certain alerts as predefined responses, such as generating a ticket, isolating a device from the network, restarting a service and triggering a workflow in your ITSM system. This automated response not only helps users in reducing the mean time to repair but also improves the uptime. Your team can now easily focus on the more strategic work and hence can enhance productivity. 

Alert Logging, Audit Trails and Compliance Reporting

We at Microviq IT make sure that every alert generated here is perfectly logged and tracked in detailed audit trails. It not only offers accountability to the businesses but also offers absolute support the compliance with the industry regulations like HIPAA, ISO, GDPR and much more. We offer customised dashboards for seamless historical analysis of unresolved issues, response times, alert trends and repeated problem areas and hence helps businesses in improving their overall performance over the time.