AI

Smart Automation

Microviq IT leverages different AI technologies, including intelligent decision-making, machine learning algorithms, robotic process automation, etc., for automating repetitive and time-consuming tasks. From processing invoices to routing tickets to the right departments, from managing customer queries to AI-driven automation streamlines operations and reduces human errors, we assist our clients in seamlessly acquiring higher value work. We offer automated front-end and back-end workflows and hence transform legacy systems into smart and efficient environments. Microviq IT builds tailored automation systems, such as finance, logistics, and customer support, for learning and improving over time. We ensure our customers offer higher productivity, greater operational efficiency, and faster turnaround times. 

AI-Powered Data Insights

Microviq IT offers advanced AI models that perfectly detect patterns, uncover trends, and generate actionable insights for empowering businesses. We implement different advanced techniques like machine learning models, data visualisation, predictive analytics, etc. to enable absolute instant data-backed decisions with great accuracy. We perfectly analyse customer behaviour, monitor risk forecast sales, and track productive performance while integrating AI infrastructures into your data resources. We at Microviq IT make sure that your data becomes a strategic asset, unlocks new business opportunities, and uncovers performance gaps.

Conversational AI and Intelligent Customer Engagement

Microviq IT builds and deploys AI-powered chatbots, voice AI systems, and virtual assistants to offer absolute 24/7 customer support, improved satisfaction rates, and reduced response time. We customise our solutions as per the company’s requirements and size by going through different factors like handling different tasks, user intent learning from interactions, etc. We at Microviq IT offer chat support and intelligent call routing to enhance customer journeys with lower costs. Our AI solutions offer you the facility of handling thousands of customer interactions simultaneously. 

Predictive Maintenance and Operations

AI solutions by Microviq IT offer users the facility of anticipating issues before they occur. We design absolutely intelligent monitoring solutions that perfectly track the performance indicators, predict when maintenance is required, identify anomalies, and hence save both time and costs. We integrate AI with IoT devices and existing systems to allow the collection of real-time data and delivery of insights for improving asset life, enhancing workforce scheduling, and optimising inventories.

Customised Machine Learning Models

Microviq IT designs and deploys custom machine-learning models tailored to your specific business environment. We train our models on real-world data and ensure to have better accuracy and performance. From fraud detection to production recommendations in e-commerce, from financial transactions to predictive analysis in healthcare we offer absolute solutions to our customers. We take a full cycle approach from collecting data to ongoing optimisation to offer absolute results. 

AI Integration

Microviq IT offers AI integration with enterprise, software, cloud solutions, ERP systems and CRM platforms to deliver the most value. We work efficiently with a vast range of tools and applications such as custom platforms, SAP, Salesforce Microsoft 365 etc. to ensure enhanced productivity. We offer our customers a wide range of services including email filtering, document classification, smart dashboards, decision-making tools and much more.

Ethical, Transparent, Responsible AI

We at Microviq IT believe in building ethical and trustworthy AI systems. We offer you customised and scalable AI solutions that grow with your business. We ensure that all of the AI solutions follow the industry standards for data privacy, regulatory compliance, algorithm transparency and bias mitigation. We understand our client’s requirements and challenges and design and develop governance frameworks with absolute transparency. Our main aim is to implement accountable and perfectly AI-aligned solutions that help improve your productivity.

Ongoing AI support and optimisation

We at Microviq IT offer ongoing AI support, retraining of models, performance monitoring and maintenance to ensure absolute functioning of your projects. We analyse the different AI models with real world scenarios, identify drifts and make necessary updates to improve the overall productivity.