Guest Service And Tablet Solutions

Our guest service and tablet solutions are customisable, and reflect the branding, tone and offering of your property. One can now easily configure the multilingual interfaces, PMS and POS systems and upsell for premium services without any hassle. We offer guests the facility to view menus, stream entertainment, control in-room settings, and check local guides all from a single device. Our intuitive systems not only replace traditional service calls but they create an entirely new channel for personalisation, engagement and revenue generation. We have come up here to bring hospitality to the digital edge smartly, efficiently and seamlessly.

Room-Based Tablet Solutions for In-Room Control 

Microviq IT offers room-based tablet solutions to enable guests to get full control of their in-room environment and services. Whether it is about controlling lights or it is about accessing TV streaming apps, whether it is about adjusting air conditioning or it is about setting up wake-up alarms to access TV, everything can be easily accessed using this sleek and responsive device. The introduction of room-based tablet solutions has replaced outdated printed menus and TV remotes. These tablets come up with a customised interface that reflects the property’s branding and guest experience goals. From luxury to business or leisure travel, the interface of these tablets reflects the organisation’s themes and hence ensures to provide both clarity and consistency.

On-demand services and Instant Guest Requests

The tablet system of Microviq IT offers users the facility of making different on-demand services. Whether you want an extra towel or it is about room cleaning or booking excursions, you can easily use this tablet without any issues. The requests once made are routed in real-time to the relevant department, and that further reduces the delay timings and improves staff efficiency. The hotel staff receives the task notifications through an integrated backend dashboard or mobile alerts and ensures quick fulfilment without any delay. It not only reduces the quality of services offered but also reduces the chances of any human error and miscommunication.

Seamless Integration with PMS, POS and IoT Systems

Microviq IT ensures that its guest service tablets are perfectly integrated with the existing services of the organisations and that makes it easier for them to synchronise the room data, billing guest preferences, services status and much more without any manual input. We at Microviq IT offers automation, integration and efficiency at its core.

Upselling and Cross-Selling Capabilities

Our tablet-based services offer a new way of communicating with the hotels and hence help organisations increase revenue through strategic upselling and cross-selling. Your guests can now easily prompt to book premium spa packages, order exclusive dining experiences, upgrade rooms, extend stays and much more through non-intrusive digital suggestions. We at Microviq IT offer dynamic content management to organisations, and that makes it easier for them to promote special offers, curated packages and limited-time discounts based on real-time availability. It increases the revenue of your organisation and hence the guests’ experience by offering personalised a relevant options.

Interactive Digital Concierge

We at Microviq IT offer tablet solutions that work as a digital concierge and offer 24/7 access to hotel services, transportation bookings and local recommendations. We offer customised services to our partners and assist them in designing tablets with enriched interfaces, with curated guides, digital maps, weather updates, event calendar, etc. It helps guests explore the hotel and its surroundings effectively. The digital concierge ensures guests have consistent services, eliminates wait times, and caters to tech-savvy travellers. Hotels can now easily keep the information fresh, relevant and seasonal without requiring any printed media through remote content updates.

Analytics and Guest Behaviour Insights

Our tablet systems comes up with detailed analytics and reporting features that offers valuable insights into the guest behaviour and preferences. It offers hotels the facility of tracking requests, frequently used features, order patterns and peak usage times. These insights helps managers in identifying guest trends, target marketing campaigns, improving service offerings, and optimising staffing. Our clients can now easily make smarter decisions and deliver more personalised experiences.

Revolutionize your guest services with Microviq IT’s customisable tablet solutions. Streamline in-room control, boost revenue with upselling, and offer seamless digital concierge services.

        Get in touch today to elevate your property’s guest experience and operational efficiency.