Hotel Management System

Microviq IT provides a powerful front-office module that streamlines all reservation activities. From individual bookings and group reservations to corporate stays, our system manages check-ins, check-outs, cancellations, and room allocations with ease. Our customizable dashboard displays real-time room availability, guest profiles, occupancy levels, and pricing. It integrates seamlessly with global distribution systems (GDS), online travel agencies (OTAs), and direct booking engines, helping to prevent overbookings while maximizing room inventory utilization.

Comprehensive Housekeeping and Maintenance Tracking

Our comprehensive HMS solution ensures smooth coordination among the different departments. We offer our users a user-friendly mobile-based interface that makes accessing the different services convenient. Our system allows users real-time status updates. Whether it is about room bookings, cleaning, room cancellation, or maintenance, every request will be logged and routed to the engineer’s teams instantly. From faulty air conditioning units to plumbing issues, from general repairs to assigned and tracked tasks, we offer different services to streamline your hospitality services.

Smart Billing, Financial Management, and POS Integration

Microviq IT features a hotel management system that includes an integrated point-of-sale system for connecting every service point efficiently and hence ensures that the charges are reflected in the guest folio automatically. Our advanced system offers absolute support for multiple solutions, such as invoicing formats, discounts, tax configurations, etc. Moreover, it also integrates with different accounting platforms to ensure streamlined financial forecasting, audits, and reports. Our HMS system offers full visibility into the revenue streams, profit centers, and expenses and makes your financial management more transparent and efficient.

Guest Profile Management and Personalisation

Microviq IT offers an HMS solution that includes guest relationship management features for building and storing detailed guest profiles and hence capturing preferences, feedback, special requests, past stays, and much more. It enables hotels to offer personalized services efficiently. You can easily get automated pre-arrival messages, feedback surveys, post-department thank you notes, check-in reminders, and many more alerts and can enjoy a seamless, personalized journey efficiently. The same not only offers absolute guest satisfaction but also increases the likelihood of repeat visits and referrals. 

Inventory, Procurement, and Stock Control

HMS by Microviq IT comes up with a procurement and inventory module that helps in keeping track of the stock level, usage across departments, supplier details, and purchase orders. It offers users alerts for low stock, real-time inventory tracking, cost analysis, and vendor management to avoid overstocking or shortages. We at Microviq IT offer fully automated procurement for making supply chain operations more reliable and cost-effective and, hence, increasing the productivity of your hotel.

Cloud-Based Access and Mobility

Microviq IT offers a cloud-based hotel management system that offers secure access and remote access through desktop and mobile devices. It enables department heads to monitor the different operations efficiently. We at Microviq IT offer multiple device compatibility to our users. Our HMS solution promotes operational agility and ensures the saving of your precious time during physical constraints. The cloud deployment by Microviq IT also offers absolute support for centralized data storage, automatic updates, scalability, and enhanced security protocols for the growing hotel services and operations.