Systems Management

We at Microviq IT serve as your perfect strategic partner for streamlining and securing your IT infrastructure. From handling the tightly regulated industry to offering absolute flexibility over a cloud environment, we come up with advanced tools and techniques that help you keep everything in alignment and under control. We offer fully customised systems management services for reducing operational friction, eliminating redundant processes, and preventing outages without any issues. 

End-to-End Infrastructure Monitoring

We at Microviq IT offer real-time monitoring for your switches, endpoints, applications, databases, servers, routers, etc. Our perfectly customised monitoring tools scan your IT infrastructure and collect data on CPU utilisation, disk health, bandwidth and memory consumption and hence ensure consistent visibility across your ecosystem. Our 360-degree monitoring makes it easier for organisations to identify and resolve the underperforming components, potential failures and security gaps that can create issues.  Our monitoring infrastructure offers dynamic dashboards and intelligent alerts that keep your IT team consistently informed and hence work for the enhanced performance of your organisation. From handling the unreachable endpoint to the overloaded server and failing disk, Microviq IT offers absolute detection and remediation.

Proactive Maintenance and Health Checks

Downtime can affect the productivity of any business. Microviq IT focuses on providing proactive maintenance and schedules regular system health checks, firmware updates, performance optimisation routines, diagnostics, antivirus sweeps and much more to ensure seamless operations. It not only reduces the risk of emergency interventions but also offers businesses the facility of running smoothly with reduced interruptions. We at Microviq IT also help you identify the industry trends that help in identifying future issues such as increasing error rates in applications, slow database queries and much more. We can easily prevent bigger breakdowns and keep systems available all the time by resolving such issues earlier.

Configuration and Patch Management

Microviq IT delivers robust configuration management services for perfectly securing and standardising systems across the different setups within the organisation. We offer ensured consistent operations and compliance with internal policies and baseline configuration for firewalls, software applications, servers and systems. We offer an automated patch management process that ensures users get timely updates of security tools, third-party applications and operating systems effectively. It not only reduces the attack surface but also helps you in meeting cybersecurity and regulatory compliance with reduced human efforts. 

IT Asset Lifecycle Management

Microviq IT assists businesses in managing and tracking the lifecycle of the IT asset efficiently and hence offers full visibility into asset utilisation, compliance, and performance. Our customised solutions perfectly track the end-of-life dates, software license, and hardware warranties, and maintain schedules to enable seamless replacement and budget planning. It reduces the shadow of IT risks and improves forecasting. You being an organisation, don’t need to overspend or underutilise any valuable resources now. We offer centralised asset data on accessible platforms and help organisations make every inventory and audit accurate, simple, and quicker. 

Remote Device Management and Support

Managing remote endpoints is very crucial, especially when you are working with distributed teams and hybrid work models. Microviq IT offers centralised control over different devices, including mobile phones, tablets, desktops, laptops, etc., regardless of their location. Our team of professionals enforces the security policies remotely, locks and wide devices in case of loss and breach, pushes updates, and troubleshoots issues effectively. Our remote device management and support platform makes it easier for your IT teams to support the end user securely and efficiently, and that too without accessing the hardware physically. It not only reduces the downtime of the business but also improves the overall security and ensures a consistent user experience in all of the environments without any issues.