IP Telephony
IP Telephony is a smarter and cost-efficient way for businesses to communicate through internet-based voice and video technology.
IP Telephony is a smarter and cost-efficient way for businesses to communicate through internet-based voice and video technology. The introduction of the same has improved collaboration, mobility and scalability to a greater extent. Microviq IT delivers scalable, robust and secure IP Telephony solutions to meet the unique communication requirements of modern businesses. We offer a wide range of IP-based communication services that empower businesses to move beyond outdated PBX systems and provide a unified, cloud-based voice solution. Our IP Telephony infrastructure offers crystal-clear voice quality, voicemail-to-email capabilities, mobile extension, video conferencing, call recording and much more with the help of a central cloud dashboard.
It doesn’t matter whether your employees are working from the office, remotely or on a hybrid infrastructure; IP Telephony services by Microviq IT offer seamless connectivity and uninterrupted communication. We ensure our users have reliable uptime, intelligent voice architecture and comprehensive support, and hence ensure our teams do not miss a single beat. We assist our partners in reducing the support complexity and high costs associated with legacy systems. We offer streamlined operations and shift towards a flexible and mobile-first communication environment. Our IP Telephony solutions are not only about making calls, but we also enhance how the entire organization connects, collaborates and grows. We help your business to perfectly align with the workflows, scalability requirements and industry standards regardless of its size and industry.
Advanced Communication Capabilities
Our IP Telephony solutions are built on powerful VoIP technologies that perfectly integrate with the existing IT environment. Our system allows businesses to perfectly consolidate all of the communication channels into a single and unified platform. The same not only reduces the operational complexity but also improves the collaboration across the teams, departments and even the time zones.
We introduce IP-based hardware and light-centric IP Telephony solutions that reduce the requirements for large-scale installations or in-house technical expertise. All of the configurations, updates and monitoring can be easily done remotely and allow organizations to have faster deployment and simplified management. We offer flexible licensing models that assist businesses in scaling their communication tools based on demand.
Features that Drive Business Communication Forward
We at Microviq IT offer enterprise-grade IP Telephony features that help organizations improve communication efficiency and customer experience. Our IP Telephony solutions offer different wonderful features like call recording, auto attendant, voicemail to email, video conferencing integration, call analytics and reports, softphones, mobile extensions, etc. From enhancing customer services and improving internal collaboration to managing remote teams, these tools help businesses maintain a professional and consistent communication experience.
Reliability, Security, and Scalability
Microviq IT builds a perfect multi-layered IP Telephony infrastructure of redundancy and encryption that ensures uninterrupted services and data protection. We offer absolute solutions with failover mechanisms, end-to-end encryption and automatic backups that prevent systems from unauthorized access and eavesdropping. We make sure to implement Quality of Service settings into our services that prioritize voice packets over the other types of data traffic and hence ensure crystal-clear call quality even at higher network traffic. We offer scalable IP Telephony services that can be easily scaled as your business grows.
Seamless Integration with the Business Tools
IP Telephony platforms by Microviq IT can be easily integrated with a wide range of applications to ensure the absolute centralization of workflows and improve productivity. Whether it is about customer service tools such as Zendesk and Salesforce or productivity platforms like Microsoft Teams and Google Workspace, we offer absolute voice communication in the apps that your teams use daily. Your teams can now easily click to call directly from a CRM, log call details automatically, and view caller histories in real time, all using a single dashboard. This level of integration improves the overall efficiency of your organization and also empowers smarter business decisions and faster customer response times.
Remote Work Ready Communication Systems
Microviq IT believes in excellence, perfection and productivity. Our IP Telephony solutions are fully cloud-based and offer employees the ability to make and receive calls from different locations and devices. We offer softphone applications for different devices, including laptops, desktops and smartphones, and allow teams to stay connected with customers and colleagues. Our solution features different features like chat integration, presence indicators and mobile-friendly dashboards that ensure easy and effective collaboration regardless of the location where your employees are residing.
24/7 Support and Continuous Monitoring
Mircoviq IT works as your perfect ongoing partner and support that offers absolute 24/7 monitoring, remote diagnostics and on-demand technical support to the organizations. Facing issues? Don’t worry, we are just a call or chat away from you. We offer our clients regular performance reports, proactive system health checks, and updates to ensure absolute performance of your communication tools.
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