Spa And Health Club Management Software

Our software solution is perfectly integrated with advanced marketing tools, automated bills, loyalty programs and performance analytics and ensures the health and wellness businesses with everything they need for their growth, smarter business decisions and enhanced customer engagement. We ensure our clients offer customised services and operational excellence. We are here to offer you the tools and technology that will assist you in elevating your services, right from the delivery to the front desk.

Centralised Appointment and Booking Management

Efficient scheduling assists hospitality businesses in growing at a fast pace. Microviq IT features a software solution that offers a centralised booking platform enabling the seamless booking, modifications, and cancellation of appointments in real-time for both staff and clients. We came up with calendar synchronisation and smart scheduling services that prevent double bookings and reduce manual errors to a greater extent. Customers can now easily book their appointments online through a branded client portal or mobile apps and opt for the services they want, along with dedicated time slots. The involvement of this software reduces the pressure from the front desk and ensures faster services and greater convenience. 

Staff Scheduling and Resource Allocation

Running spa and health club operations seamlessly is not that easy. It requires multiple service providers and treatment rooms to run operations efficiently. We at Microviq IT come up with comprehensive management software that features an intuitive staff scheduler for assisting in allocating tasks and appointments based on skillset, availability and workloads. It helps in improving the operational workflow and also ensures optimal use of treatment rooms, facilities and machines. Our solutions offer automated alerts that notify the team members of upcoming appointments, shift changes and cancellations and hence keep everyone informed and eliminate scheduling conflicts.

Membership and Package Management

Microviq IT enables businesses to create and manage flexible membership plans, loyalty programs and session packages and hence ensures customer retention and revenue stability. Clients are free to purchase, upgrade and renew memberships online, and redeem benefits with great ease. We offer customised solutions that support member check-ins, usage history, auto-renewals and recurring bills, and hence offer clear visibility into the member activity. It is very easy to attract and retain a diverse customer base through our customised plans.

Integrated POS and Billing System

Microviq IT ensures its clients provide secure and efficient payment processing through different modes including cash, cards, wallets and online payments. We offer business features like discounts, refunds, invoices and split payments for simplifying the billing operations for the front desk. Our spa and health care management software is perfectly integrated with inventory management and hence ensures accurate stock levels of products such as supplements, skincare and merchandise. 

Customer Relationship and Engagement Tools

We at Microviq IT perfectly understand how important it is to engage customers for long-term access. We offer a comprehensive software solution that features a full-fledged CRM module for tracking customer preferences, communication records, feedback, appointment history, etc. The involvement of features like birthday offers, SMS reminders and automated emails helps in engaging clients between visits. You can also run promotional campaigns, post visits, collect feedback and analyse customer satisfaction trends to improve the different services and strengthen client loyalty.

Mobile Access for Client and Staff

Microviq IT has designed absolute software solutions while keeping mobility in mind. It offers users the facility of downloading the mobile app for booking appointments, receiving updates, viewing schedules, and purchasing packages conveniently. Our software solution offers staff access to their schedules, appointment updates, and task lists on their mobile devices and hence reduces the requirements for manual coordination. The availability of mobile access for clients and staff improves communication, speed and convenience.