Application Management

Microviq IT owes to offers a full application lifecycle management solution that covers everything, including initial deployment to ongoing maintenance, upgrade and retirement. We will take care of each phase of the application’s life and ensure that your every application remains efficient, cost-effective and relevant. Our team of expert professionals perfectly coordinates with the end user training, system integration, software patching and version control to ensure seamless business operations. We make sure to take care of the full cycle of the application and reduce the operational risks, streamline updates and extend the value of their technology investment.

Application Monitoring and Performance Optimisation

We at Microviq IT make sure to use advanced monitoring tools for tracking different application performance metrics such as error rates, downtime incidents, system loads and response time. We make sure to offer real-time dashboards and reporting to the businesses and help them to visualise application health at their preferred time. Our proactive support team comes up with absolute solutions at the time when thresholds are breached and ensuring minimal disruptions and ensuring seamless business experience for employees and customers.

Patch Management and Security Updates

It has become quite necessary to keep the applications up to date with the increasing number of cybersecurity threats. We at Microviq IT ensure that your applications are patched regularly with the compliance mandates, functionality improvements and security updates. We make sure to test every patch before its deployment to avoid any chances of disruptions and to maintain the stability of your IT ecosystem effectively. The deployment of the managed patches and updates helps businesses keep their systems safe, compliant and high-performing.

Application Integration and Customisation

Microviq IT make sure to integrate perfectly with the different applications, including cloud-based and on-premise and ensures businesses to offer absolute data flow across the systems. Whether it is about the ERP and CRM integration or it is about connecting to their third-party APIs, we make sure to offer you seamless functioning just like a unified, efficient machine. We offer you comprehensive application customisation to ensure tailored workflows, functionalities and interfaces to keep track of the business processes.

Cloud-Based Application Management

The shift of businesses towards cloud solutions has made application management even more complex. Microviq IT offers absolute support to different cloud-native applications and hybrid environments, manages SaaS subscriptions, and visualises application hosting and cloud storage integrations. We at Microviq IT make sure that your cloud applications are perfectly configured, optimised for cost performance and securely managed. From Salesforce to Microsoft 365 and custom-built cloud platforms, we offer expert oversight and hands-on management to all.

 End User Support and Service Desk

Microviq IT includes a dedicated service desk that offers comprehensive end-user support for addressing different issues, including login failures, functional errors and feature use effectively. We offer users user user-centric support model that ensures that every ticket is handled perfectly, quickly and professionally. We at Microviq empower users with training, troubleshooting and guidance for maximising the application’s value in daily operations.

Application Modernisation and Upgrades

Microviq IT helps businesses modernise their legacy system by upgrading them to newer versions, rebuilding them with modern architectures and migrating them to the cloud. We make sure to give access to the different technological and business impacts of every modernisation project and make sure to deliver solutions that perfectly balance future readiness, performance and cost. We help businesses transform old systems into agile digital platforms and explore maximum productivity without any hassle.