End User Management

Device Management and Provisioning

Microviq IT helps businesses in perfectly handling the full provisioning process, right from ordering devices to configuring them for use. We make sure to perfectly standardise deployments so that your laptops, desktops and mobile devices are preloaded with the company-specific settings, security policies and software before reaching the end users. We offer comprehensive device management and provisioning through hardware procurement, imaging, preconfiguration, assistance and device tracking and lifecycle management.

User Identity and Access Management

Microviq IT make sure to perfectly implement the identity and access management solutions that make it easier for the users to make a secure login while enforcing strong authentication and permissions management. We offer absolute assistance in single sign-on solutions, multifactor authentication and role-based access control.

Application Deployment and Management

Microviq IT assists businesses by providing consistency and updating across all different user devices. We centrally manage the application installations, removals, and updates without affecting the end-user workflows. We offer absolute assistance in centralised app development, application usage monitoring, licensing control, patch management and software updates.

Remote Support and Helpdesk Services

Microviq IT offers comprehensive remote support and helpdesk services that ensure businesses that their employees always have the right access to expert assistance. We offer absolute remote troubleshooting and repair, round-the-clock helpdesk availability and ticket management and reporting to ensure high-end productivity.

Endpoint Security and Compliance

Microviq IT make sure the deployment of the monitoring tools, security policies, encryption and antivirus solutions for keeping all of your endpoints safe and secure. We offer absolute endpoint detection and response, antimalware and firewall management, and data encryption and secure wipe capabilities for high-end productivity.

Onboarding and off-boarding Automation

Microviq IT helps businesses by automating the onboarding workflows and hence enables the new hires to have immediate access to all necessary systems. We ensure that the off-boarding processes fully revoke access and secure the company data. We offer comprehensive onboarding and offboarding automation through automated user account setup, secure device assignment and de-provisioning and data retention compliance.

Advantages of Microviq IT in End User Management

Expertise across Industries

Microviq IT offers comprehensive end-user management services to businesses across different industries, including healthcare, hospitality, education, finance and manufacturing. We will understand the requirements of every unique user and make sure to provide services in compliance with each sector and tailor our services accordingly.

Proactive Management Approach

Microviq IT ensures absolute monitoring of the device health, security status and software versions actively to ensure seamless performance. We scan the different processes and identify the potential problems before they disrupt operations, and hence enable a smoother user experience.

Customisable Support Packages

Microviq IT offers absolute flexibility over the service packages depending upon the company size, operational models and device types. From fully managed services to supplemental support for your in-house IT teams, we come up with comprehensive models that suit all.

Focus on User Experience

Microviq IT not only offer technical solutions to its clients but also offers positive user experiences. We make sure to offer intuitive systems and user-friendly support. Our customised solutions help businesses reduce disruptions to a greater extent.

Why Use End User Management by Microviq IT

• We at Microviq IT come up with well-managed devices which ensure users have seamless access to the applications and responsive support. Your employees can now work efficiently without facing any technical interruptions.
• Microviq IT offers absolute protection to your business against cyber threats and data breaches.
• Microviq IT comes up with a proactive management approach for helping reduce downtime, preventing expensive security incidents, extending device lifespans, and optimising software licensing costs.
• Microviq IT assists businesses in scaling their end-user management effortlessly. You can now easily add new users and devices without increasing complexity and risk.
• We come up with customised processes and tools to ensure that your organisation remains compliant with the industry regulations.