Engagement Process and Application Knowledge

Initial Consultation and Business Understanding

Microviq IT set up a detailed consultation with key stakeholders from the organisation before starting every engagement. We focus on the different current pain points, your future aspirations and technology landscapes, and come up with a collaborative dialogue where our team listens, asks insightful questions and begins mapping your requirements.

Comprehensive Discovery and Assessment

Once done with the consultation phase, we move forward to the discovery phase. Our team of technical experts assess your existing infrastructure, security frameworks, applications and workflows. We make sure to perform a detailed gap analysis to identify the opportunities for improvements, redundancies and vulnerabilities. We also make sure to gather business process documentation, user experience feedback and application inventories during this phase.

Strategy and Planning

Microviq IT comes up with a strategic action plan that involves designing a solution architecture, defining KPIs, estimating budgets, and setting project milestones for ensured success. We make sure to work hand in hand with the leadership and IT teams to ensure that the strategy perfectly meets both technical requirements and business priorities.

Proposal and Agreement

Once we have done with validating internally, we come up with a formal proposal that outlines the scope, resource allocation, timelines, deliverables, and pricing. We make sure to keep absolute transparency at this stage and ensure there will be no surprises once the engagement begins.

Execution and Implementation

Our team starts executing the plan once after achieved the green signal. From software development projects to cloud migration and a networking solution deployment, we at Microviq IT offer project management best practices, including waterfall methodologies and agile, depending on the nature of the engagement.

Quality Assurance and Optimisation

We make sure to go through rigorous testing and quality assurance processes before handing over the project. We make sure that your IT infrastructure remains fully functional and also optimise performance, security and scalability. It not only reduces the risks but also ensures that the solution will perform well under real-world conditions.

Ongoing Support and Future Planning

We not only stop our engagement with the implementation of the project, but we also offer consistent monitoring, updates, support services and training sessions to offer higher productivity to our clients. We make sure to conduct periodic reviews for measuring project success against KPIs and also assist you in future planning for keeping your technology competitive throughout.

Comprehensive Application Knowledge

We at Microviq IT have deep application knowledge and ensure you offer absolute service delivery. Our team of experts has expertise in a wide range of enterprise and industry-specific applications and hence offers our clients to ensure that they are working with seasoned professionals who know about working with advanced tools and technologies. Our technical teams have skills in core areas such as ERP platforms, CRM systems, cloud-native applications, custom enterprise software, artificial intelligence integrations, cybersecurity tools, and IoT platforms.

We at Microviq IT are committed to keeping you ahead of the software updates, emerging technologies and industry regulations. This extensive application knowledge makes it easier for Microviq IT to recommend, implement, and manage solutions, customising those that suit well to this task. We not only assist you in installing applications, but we also perfectly customise them to align with the business processes and hence ensure higher user adoption and tangible value realisation.